You, our customer, are at the center of everything we do, and with this in mind, we’ve created easy-to-use channels for you to manage and use your Smile services and engage with us.

Log into the MySmile Portal from your mobile or PC using your SmileNumber or Username and Password.

You can recharge, share, check your balances, view your Usage, Purchase, and Share history, and your personal information and KYC compliance status, on the MySmile App or MySmile Portal.

Be empowered! Manage your Smile services on your mobile phone, where ever and whenever you want. With the MySmile App, you will stay on top of your usage and stay connected to the best broadband internet in Tanzania at all times.

Manage your Smile services on your mobile phone when you:

  • Recharge Airtime, Data and Voice services
  • Share airtime with your other SmileNumbers
  • Check balance for Data, Voice, SMS, and Airtime
  • Check your history of usage, purchases, and shares
  • View your personal information and KYC status
  • Connect with Smile on all social media platforms with one click
  • Find your nearest Smile outlet
  • Check the Smile network coverage; and
  • Chat with a Smile Customer Care consultant whenever you need to.

If you already log into the MySmile Portal, use the same credentials to log into the MySmile App. If not, register in two easy steps by using your SmileNumber/Username + Password. If you cannot remember your SmileNumber/Username, contact Smile Customer Care on +255 0662 100 100 for assistance.

Just click the button below of the device you use, Android or iOS, and you will be redirected to GooglePlay or App Store to download the FREE MySmile App.

app store google play


The MySmile Portal is your secure, online channel where you can manage your Smile services with ease.

On the MySmile Portal, you can recharge, share, redeem airtime vouchers, view your latest data, voice, SMS, and Airtime balances, and view the details of your usage history and purchase and share history.

You can use the same credential to log into the MySmile Portal as you would use to log into the MySmile App. Just click on SIGN IN at the top right of the Smile website and follow the prompts. 'It's that easy!

Not registered yet? Click below to register.