SmileData and SmileVoice pricing and usage terms

  1. All prices include VAT.
  2. Unlimited bundles ensure connectivity to the Smile 4G LTE network for a period of 7 days or 30 days, as applicable from date of activation.
  3. The Fair Usage Policy applies to all Unlimited data bundles.
  4. Unlimited is available for personal use only and not available for business use or wholesale.
  5. Unlimited can be used with one SIM card and one device.
  6. Should the usage of a user negatively impact the experience of other customers, the right is reserved to reduce the data speed of such a user.
  7. SmileData bundles are valid as stated under ‘Validity Period’. Unused data within a bundle cannot be carried over/forward beyond the validity period.
  8. Multiple data bundles will be depleted on a ‘first-in, first-out’ basis. Night and Weekend Bundles take priority over Anytime Bundles.
  9. Night and Weekend Bundles are valid on Monday to Thursday from 19:00 to 07:00 and on Friday from 19:00 to 07:00 the following Monday.
  10. MidNite Bundles are valid from midnight to 6AM.
  11. SmileLite Bundles are capped at a speed of up to 2Mbps.
  12. The out-of-bundle rate, which is equal to the in-bundle-rate, will be charged to a positive airtime balance in the associated Smile account.
  13. SmileON, which is included in selected SmileData bundles, has an associated Usage Policy.
  14. SmileON is not available on MidNite Bundles.
  15. SmileVoice is not available on Unlimited and MidNite data bundles and on SmileON.
  16. SmileVoice has a fair usage policy of 3,000 minutes per 30 days.
  17. SmileVoice calls are charged on a per second basis, from the first second.
  18. The MB/minutes call rate is displayed for ease-of-use and calls are charged in kilobytes/second to the active data bundle.
  19. International call rates are displayed in call rate per minute and charged per second. The data deducted for international calls are also displayed in MB per minute for ease-of-use.
  20. SmileVoice is not available for resell or wholesale customers.
  21. Refiling is illegal and Smile reserves the right to terminate services provided to any customer should it be suspected that any form of refiling or any other illegal activity is being conducted using SmileVoice or any other Smile service.

These pricing and usage terms will be read together with the General Smile Terms and Conditions of service.